Last December, 2009 was Major Meeting employment and business opportunities of graduates from the Uniautónoma, an event that was attended by a group of speakers who led an academic setting and luxury business.
The office of alumni of the University of the Caribbean, organized the largest gathering of Business and Employment Opportunities, an event which took place a series of lectures on business issues, one of them, the conference CUSTOMER ORIENTATION MODEL UNDER ISO 9000.
Graduates attendees were current issues and new techniques on how to measure customer orientation of organizational culture of companies.
The conference had three main blocks, the first was an introduction to Quality, developed the concept of quality from the orientation to the effectiveness and efficiency, the second part, spoke of the Quality Management under the point of view of the management system of ISO 9000 and finally, exercises were conducted measurement techniques of organizational culture and a tendency to complete customer care.
The conference attendees were actual examples of the application of techniques, according to the experience of DTEG CONSULTING, a company invited to the event as Business Consultants in issues Corporate Development, Quality Management, Innovation and Continuing Education.
The conference was addressed by Yesid Ariza, a team member working as DTEG CONSULTING Trainer and Consultant.
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