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Conference on customer orientation under the ISO 9000 model at the Autonomous University of the Caribbean.



Last December, 2009 was Major Meeting employment and business opportunities of graduates from the Uniautónoma, an event that was attended by a group of speakers who led an academic setting and luxury business.



The office of alumni of the University of the Caribbean, organized the largest gathering of Business and Employment Opportunities, an event which took place a series of lectures on business issues, one of them, the conference CUSTOMER ORIENTATION MODEL UNDER ISO 9000.


Graduates attendees were current issues and new techniques on how to measure customer orientation of organizational culture of companies.


The conference had three main blocks, the first was an introduction to Quality, developed the concept of quality from the orientation to the effectiveness and efficiency, the second part, spoke of the Quality Management under the point of view of the management system of ISO 9000 and finally, exercises were conducted measurement techniques of organizational culture and a tendency to complete customer care.


The conference attendees were actual examples of the application of techniques, according to the experience of DTEG CONSULTING, a company invited to the event as Business Consultants in issues Corporate Development, Quality Management, Innovation and Continuing Education.



The conference was addressed by Yesid Ariza, a team member working as DTEG CONSULTING Trainer and Consultant.

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a problem with commas

I write my friend Norma Santa Fe by a problem with a spreadsheet. It imported a

database with numbers but when you open the file format changed, the number 55467 appears to him as 554.67 and so on, corridos two decimal places, and there is no way to change the format.


The easiest way to solve it is to remove that pesky comma way to recover the real values \u200b\u200band then give numerical format with two decimal places.

To remove the comma, you must pass a TEXT format. Then paint the numbers and select FORMAT - TEXT.


Then we get the point very easily. Let

SEARCH-REPLACE and say that each point of replacing a white space.

Then with REPLACE ALL, is the return to whole numbers.


And Format-Number-Two decimal we get the final result.


IMPORTANT: It is common to import data from other programs appear symbols or characters not allowed, as in this case the coma. The easiest way to eliminate them is as quoted in the example, replace the symbol in question by "nothing", which is the same as delete, except that all at once.

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Conference on Economic Situation of the Colombian Caribbean Region

eighth semester students of Business Administration Simon Bolivar University, organized under the environmental study in the subject Strategic Management, the conference "Economic Situation de la Costa Caribe" , by a representative of the Chamber of Commerce of Barranquilla and FUNDESARROLLO.

The event held at the Nicolas Guillen Hall of the Universidad Simón Bolívar, was attended by a group of teachers and a special guest, who on behalf of FUNDESARROLLO and the Chamber of Commerce of Barranquilla, presented a comprehensive report on the economy and trends in industry, commerce and servicvios of the Caribbean region.

instania At first Professor Oscar Piña, presented the event as part of the development of the Strategic Management course, as this report cove appropriate and relevant external analysis that should organziaciones make for develop specific strategies that enhance their competitiveness.

Then the young Camilo Lobo, a student of Business Administration, presented the methodology of their research, so it introduced the guest, a representative of the unions to speak on issues of economic conditions.

Tellingly, the special guest presented his report with figures and data accurate and consistent graphics, which illustrated the reality of the region, which is projected as geostrategic position of Colombia against the trends world market.

Finally, there was a debate on the topics covered in the conference and student participation was important and significant, reflecting its commitment to the region and his life professional.

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convert a web form

Cristian González writes from Spain:

Good afternoon.
I am looking for network documents, manuals or applications to pass an Excel spreadsheet to Javascript, Web-to calculate easily and quickly update the same document used in the company.
Do you know of any solution to this problem?
Thank you for your attention.
Cristian
What you need is that data and formulas of the form can be viewed and modified in the web. For that you must use a program that converts the spreadsheet formulas in a language that can be recognized by the web format (HTML, Java, ASP).

This can be done with SPREADSHEET , but the free version of the program does the most important: convert the formulas. To get the full version you must pay $ 97.

Click here to download the free version of SPREADSHEET

transforms an EXCEL Spreadsheet in web format:

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EXCEL format, a great idea


EXCEL is more wit than anything else and each problem is almost always more than one solution. But it sure has
solution.

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Symposium on Knowledge Generation

The Business Administration program and Master of Business Administration and Innovation, organized the Symposium on Knowledge Generation with a special guest, Dr. Eduardo Bermudez .

The event was organized by Dr. José Maria Mendoza, director of the Master of Management and Innovation and Deifilio Gutierrez, Director of Research of Business Administration Program.

The event was an extraordinary exhibition of sublime academia, as the group of participants showed their preparation, their interest and also their concern and commitment to educational quality, since the generation of knowledge is an important issue in management teaching, which together with the Research and Extension, make the three cornerstones of academic programs.

The discussion focused mainly on prregunta if the man discovers the nature and its laws and this makes him him. As expected, the question resulted in multiple views, a dicotónicas, but integrative thinking emerged as the answer to the debate sucite.

Dr. Eduardo Bermudez, PhD in Philosophy presented on the concepts of man, philosophy, nature, the object of study and others that were focused on finding the source of knowledge.

Dr. José María Mendoza in his speech, showing the integrative thinking as the right tool to combine efforts in the pursuit of knowledge.

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Quality Conference at Universidad Simón Bolívar

The Alumni Association of Business Administration from the Universidad Simón Bolívar (SEAGA), offered the second part of the conference Quality in administrative processes, this time with a focus on customer satisfaction.

The event was possible the work of Leonardo Pacheco and Hernando Arenas, who with great effort lideraon administrative and logistical process for developing the conference.

works mainly on the tools that companies use to plan quality, identify customers and their requirements and to take courses of action for planning the delivery of service.

They were some tools, such as QFD Matrix, Correlation Matrix, interviews with clients and other instruments and methods to provide information and evidence of orientation to the customer.

Then he spoke of the SERVQUAL Model, a tool used primarily to measure the tendency of the company to meet customer requirements, as well as its comparison with the companies with perception customer orientation, by the public.

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hotkeys

F1: Help F5
: GO TO ANY CELL
Ctrl-C: COPY
Ctrl-X Ctrl-V
CUT, PASTE
Ctrl-1: MENU FORMAT APPEARS
ALT + F11: PASS THE VISUAL BASIC EDITOR

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Conference on Business Process Quality

alumni Association of Business Administration program at the Universidad Simón Bolívar, the event featured a presentation of their program work with a conference on Quality Management in the administrative processes.

The conference was held at the Auditorio Jorge Artel Simón Bolívar University, was attended by over 200 people who received the event with enthusiasm and professionalism worthy Unisimón graduates.

event

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The main table of the event with university officials and members of the alumni association

The event began with the words of Dr. Ignacio Consuegra, who stressed the importance Strait link must exist between the university and alumni, because they will offer the possibility of excellence acedémica.

Dr. Ignacio Consuegra in his speech

Dr. Adriana Uribe Uran, officially the alumni association of Business Administration program and noted that the impact you want cause this association is a Strategic Business Unit, as The university is committed to the design and implementation of programs to enhance the influence of the university and graduates in the productive market.

Adriana Uribe, Director of Program Management Business

Segudamente, kicked off the conference on quality management in administrative processes by Yesid Ariza, said conference points as the client id of the requirements, the effectiveness and efficiency and way to lower total costs using techniques of quality and efficiency. Yesid

Ariza in his dissertation

The conference concluded that quality management is a philosophy, a way of thinking and acting, and the companies should endeavor to design and maintain operating systems and procedures capable to change and evolve so that the form of work at all times be innovative and efficient.

Overview of high attendance

also addressed issues such as quality models, models DEMING, ISO, SIX SIGMA, among others, Process management philosophy was of great importance in the conference, as the approach is made in person, as a contribution of the employee or organizational leader's philosophy.

Then he closed the event with the ever-present invitation to college graduates are actively engaged in work programs that are designed and conducted by the Alma Mater and the Association.

Closing ceremony with university officials and members of the association

The closure resulted in the awarding of certificates of attendance and data actuaización graduates. Yesid

Ariza and Dr. Ignacio Consuegra

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Symposium on Quality in Research Seminar Motivaión

The Simon Bolivar University, developed a symposium on research quality, with a very special guest, Dr. Dagoberto Páramo, marketing writer and researcher in Colombia, with over 20 years experience in the investigation of the relationship between culture and marketing.



The event was organized by the business administration program at the university, as part of commitment to research and academic excellence that is offered.

Yesid Ariza, Dr. Moor and Dr. Jose Maria Mendoza

very important issues were addressed in the discussion group, because the approach of Dr. Paramo were heard and discussed in a cordial academic setting. Issues such as the rigor of the methodological development and a passion for research, were of particular interest from the audience and concluded that the quality of research is determined by those points in particular.

Dr. Paramo in his dissertation

Event attendees were university teachers and researchers with extensive experience in the areas of social research, it was definitely an extraordinary event, organized by Dr. José Maria Mendoza, director of the Master in Business Administration and Innovation and Dr. Adriana Uribe, director of Business Administration program.

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and Leadership CHICKEN MAC

The Motivation and Leadership Seminar, which took place in the premises of AVIDESA CHICKEN MAC SA of Barranquilla, was a success.


employees of the company received from the Division of Education and Training of a seminar CONSULTING DTEG agile, practical, full of powerful tools to change the course of life and take control of it.


refierió
The seminar topics such as:

1. Know yourself, in which workshops were held to identify the system of representation and the belief system that each of us has and that makes us powerful or are we limited by our thoughts.
2. Moreover spoke of effective communication and its characteristics, because the outside world knows us for what we do is vitally important to be consistent with what we feel and of course what we
3. Finally, there were target visualization exercises, changing the frequency of waves and focus on goals

The seminar was organized by the fund of employees of MAC CHICKEN FEMAC under the direction of Nancy Suarez Rodriguez and coordinated in Barranquilla by Mrs. Aura Orozco.
was driving by Yesid Ariza, CONSULTING DTEG lecturer at national level.